Southend Central Train Station
Southend Central Train Station
Southend Central
Southend Central station
Clifftown Road
Southend-on-Sea
Essex
SS1 1AB
Ticket office opening hours:
Monday - Friday - 05:45 to 18:45
Saturday - 06:30 to 21:00
Sunday - 07:30 to 19:00
Southend Central at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - open 24h
- Impaired Access Staff Help Hours Monday - Friday - 07:00 to 21:00
- Helpline YES Yes
-
Helpline Contact Details
03457 44 44 22
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Impared Mobility Set Down
Outside station entrance on Clifftown Road
-
National Key Toilets
Platforms 3/4 concourse. This can be accessed using a radar key.
-
Step Free Access
Step free access is available to all platforms.
For services travelling to Thorpe Bay and Shoeburyness access to the platform is from the road.
Coverage: partial Station - Step Free Access Coverage Whole Station
-
Airport
- Availability YES Yes
- Note Southend Airport - Trains available from Southend Victoria (http://www.nationalrail.co.uk/stations/SOV/details.html?) to Southend Airport station.
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/SOC.pdf)
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
- Cycle Hire: Note The Comfy Saddle offers Cycle Hire from Southend Central station. (http://www.thecomfysaddle.co.uk/)
-
Location
Outside platforms 1/2 & on platform 3/4 concourse
- Sheltered YES Yes
- Spaces 17
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Free c2c Wi-Fi (http://www.c2c-online.co.uk/travel-information/free-wifi/)
- Telephone: Usage Type Cards
-
Parking
-
Car Parking Details
Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays
Email: [email protected]
Phone number: 0845 050 70 80
Operator Name: National Car Parks Ltd
Name: Station Car Park
Spaces: 138
Charges:
Daily: £7.60
Monthly: £113.00
Annual: £1,191.00
Note:Please note that the off peak parking rate commences after 10:00, Mondays to Fridays
Number Accessible Spaces: 2
Accessible Car Park Equipment: No
Cctv: Yes
Open:
- open 24h
- open 24h
Saturday - open 24h
Sunday - open 24h
Url: http://www.ncp.co.uk
-
Car Parking Details
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
The toilets are located on the Platforms 3 & 4 Concourse.
The National key toilets are located on the Platforms 3/4 Concourse; these toilets are operated by a RADAR key.
-
Station Location & Directions
- Latitude 51.5370680411
- Longitude 0.7117404187
-
Station Information
- ATM YES Yes
- Baby Change YES Yes
- Bureau De Change No
- Lost Property YES Yes
- Post Box YES Yes
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room No
-
Lost Property
Phone number: 03457 44 44 22
Operator Name: Operated by c2c - Lost Property: URL https://www.c2c-online.co.uk/help-feedback/lost-property/
- Customer Service Note Monday - Friday, 08:00 - 20:00 Saturday, Sunday, Public Holidays: 09:00 - 16:00 Christmas Day & Boxing Day: Closed 0345 744 4422 (option 3, followed by option 3) [email protected]
- Information Systems DepartureScreensAnnouncements
- Lost Property Number 03457 44 44 22
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 05:45 to 18:45
Saturday - 06:30 to 21:00
Sunday - 07:30 to 19:00
-
Ticket Office Hours
Monday - Friday - 05:45 to 18:45
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Ticket Machine YES Yes
- Penalty Fares CC
-
Smartcard Notes
http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.">Smartcard Issued: No
Smartcard Validator: YesFor additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.
-
Taxi Information
- Availability YES Yes
- Note No - but taxis are available in the town centre
-
Other transportation
- Cycle Hire YES Yes
-
Rail Replacement Services
c2c Rail Replacement at the bus stop outside the Platform 3/4 Entrance (near The Last Post Public House) (W3W ///issued.rewarding.buzz)
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.